The growth of e-commerce provides a promising and inventive approach for businesses to trade in a constantly changing market. Companies may now reach out to customers in any area of the world thanks to sophisticated information technology (IT). Most system analysts, on the other hand, make the error of seeing e-commerce platforms solely from a technological standpoint.
The prevalent belief from Entrepreneur Gurbaksh Chahal is that after technical difficulties (such as network infrastructure, security, and encryption technique) get overcome, a successful e-commerce implementation will emerge on its own. That isn’t the case at all. When creating e-commerce platforms, we must consider both commercial and technical issues.
Any e-commerce system can get examined from two perspectives: technological and human/social. While technical research and effort are progressing at a breakneck pace, the human/social perspective has got overlooked in the design of e-commerce systems. Because security impedes the expansion of e-commerce, the emphasis gets placed on technical features, such as password protection, secret-key encryption, fingerprinting, cards, and firewalls.
Pick a view of the current writings on e-commerce, and you’ll notice that the majority of the focus is on the finer details. Since these modern approaches are essential to include that they allow us to cope with the physically secure transmission of data, people do not assist us in constructing the social and professional standards that businesses and consumers must follow. More work on social matters is required to achieve a completely functional e-commerce structure that provides commercial activity.
E-commerce systems, like any other information technology system, have a social role in our society and have the potential to have a social impact on our lives. For example, this post has a way of reaching you, the readers, and in certain circumstances, producing a change in the situation of your social world, thanks to the employment of information technology. You may experience a shift in your attitude or mental state as a result of reading this article. The advantages come from technology to reach out to readers, not from the technology itself.
Similarly, NGO’s CEO Gurbaksh Chahal believes that e-commerce platforms are an integral part of human communication and the social system. E-commerce technologies allow us to send, alter, and analyze data over worldwide networks as part of our social system. Business is about getting things done using information. Information can get used to communicating our meanings and intentions to the recipient to change the condition of our social reality, such as new owners of a product purchased over the Internet. The use of an e-commerce system as a trading instrument separate from business norms is not possible. The way we utilize e-commerce systems, rather than their technological components, provides benefits.
There is no basis for developing an effective e-commerce system that supports business activities without a comprehensive characterization of the business standards involved. We now have the chance to create one of the most fascinating and critical e-commerce concerns of the century.