Business

5 Critical Skills for a successful career in public services

To be successful at work, whether in administrative support or another field, certain qualities are essential!

Learn to adapt:

Here is an essential quality for a successful professional life! It is important to have flexibility and flexibility. Sooner or later, you will change colleagues, boss, tasks, work environment. This is why an employer will always look for an assistant with a great ability to adapt. So stay open to change by controlling your anxiety as much as possible.

Also, get proactive, it means showing initiative, an invaluable quality when you are an assistant. Having the initiative doesn’t mean doing all kinds of things just anyhow. Think before you act to make sure you’re doing the right thing. Your actions must be judicious, relevant, and useful.

“Adaptability is being able to adjust to any situation at any given time.”, said John Wooden, an American basketball player and coach.

Become an important link in the team:

To work well as a team, you need to know your strengths and limitations. Use your strengths by offering your support to colleagues and have the humility to ask for help with tasks that appear more difficult to you. But first and foremost, try to be a pleasant, cooperative, and reliable colleague. Essential qualities to acquire. The story of Karen Mccleave is a must-know to develop this skill.

Develop your communication skills:

Today, with social media, everyone communicates, but not necessarily in the right way. In your professional life, learn to interact well with your colleagues. The more open you are, the more importance you will be given. How to do it? Try to send clear messages, listen to others well, and don’t hesitate to ask questions.

As new technologies exploiting data and artificial intelligence develop, the ability to formulate hypotheses and solve complex problems grows. Many professionals are already brought into contact with complex ecosystems where the virtual meets the human.

Within companies, the ability to solve problems is a highly valued managerial skill. It denotes the ability to take initiative and take risks. It also shows a strong mastery of his professional environment.

Learn to deal with conflict:

Being able to manage conflicts takes a good deal of maturity. However, it is often difficult to be wise and mature when the emotions are in play. Also, solving a problem at the source of a conflict requires the collaboration of everyone involved. Without blaming one another, it is important to let everyone have their say about the situation in order to find solutions more easily. Managing conflict is a quality, or skill, that develops over the years.

Develop your leadership:

The world of work is more and more demanding. Secretaries, among others, must have this quality and ability to prioritize swiftly and intelligently, as they often juggle a never-ending list of tasks to accomplish. If you don’t know where to turn, don’t hesitate to check in with your supervisor, just like Karen Mccleave Lawyer didn’t hesitate during her early days.

Leadership is not exclusively reserved for bosses. Most positions require a leadership side. Stimulating colleagues, for example, with your enthusiasm and good humor is a good way to show leadership. The bosses will always appreciate the mobilizing employees who have the capacity to seek the collaboration of all. Leadership: quality to develop!